Terms and Conditions
Trading address: PO Box 280 Sherwood QLD 4075 AUSTRALIA
Phone number: 07 3278 4785 / 0417 727 625
Email address: firstname.lastname@example.org
Transaction Currency on our Website
All transactions are processed in AUD
Please note that we accept Visa, Mastercard and American Express credit card transactions.
Shipping and Delivery Policy
We deliver products Australia wide using Australia Post. And Internationally through various services.
Customer Service Policy
Strenco Pty Ltd (trading as www.sallysymonds.com.au) is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 5-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 5 business days to arrange an agreeable alternative item, a backorder or a full refund. Please note that downloadable products contain both limit on the time in which they can be downloaded and the number of occasions that they can be downloaded. Customers who do not download their products within the specified period will need to purchase the downloadable products again in order to access them.
% off promotions do not apply to affiliate products (ie those not manufactured by Sally Symonds).
Products by Sally Symonds
We offer a 30 day 100% Money Back Guarantee on products by Sally Symonds (unless stated otherwise).
This does not apply to affiliate products (i.e. those not manufactured by Sally Symonds).
Any cancellations to individual sessions received 24 hours prior to the event will incur a 50% penalty fee. If you cancel after this time, the forfeiture amount will be 100%.
Love Your Weight Loss Free 7 Day Trial Guarantee
If you decide to cancel your membership within your 7 day free trial, you will not be charged a cent.
Love Your Weight Loss Free 7 Day Trial Membership Fee
If you decide to take advantage of our Platinum for Gold 6 month special. You will only be charged the Gold rate for the first 6 months; however, after those 6 months, you will be charged the standard 6 month fee for platinum.
Love Your Weight Loss Lifetime Money Back Guarantee
If at anytime during the program you feel Love Your Weight Loss wasn’t worth the investment in yourself, then simply let me know and I’ll give you your money back.
Why am I giving you such a powerful guarantee?
I know that Love Your Weight Loss works, I know it will work for you, and I want you to feel absolutely certain that it will work for you too.
I don’t want you second guessing yourself or wondering for the next 6 months if it’s going to work for you or if it’s better than another program.
I don’t want you to waste all that time, when you could have been losing all that weight and feeling the best you’ve felt in years.
So I’ve decided to remove all your risk so it’s a super simple decision for you to get started today.
I want you to know that I’m willing to do whatever it takes to see you succeed, so, if you’re having any doubts, you know you can get started with the confidence that if it isn’t for you, you’ll get your money back by simply sending me an email.
"Love Your Weight Loss" cancellations:
Subscribers are responsible for their own cancellation of this service. Cancellations with NOT be accepted via email or phone under ANY circumstances. Please login to the FAQ section of "Love Your Weight Loss" for instructions on how to cancel this service.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
All information contained within this site is for informational purposes only. It is not intended to diagnose, treat, cure, or prevent any health problem – nor is it intended to replace the advice of a qualified medical practitioner, dietician, or other health professional. No action should be taken solely on the contents of this website. Always consult your physician or qualified health professional on any matters regarding your health or on any opinions expressed within this website. The information provided within this website is believed to be accurate based on the best judgment of the authors but the reader is responsible for consulting with their own health professional on any matters raised within. Health information changes rapidly. Therefore, some information within this website may be out of date or even possibly inaccurate due to new studies and research that the authors of this website are unaware of. We do not assume any liability for the information contained within this website, be it direct, indirect, consequential, special, exemplary, or other damages. Please see your physician before changing your diet, starting an exercise program, or taking any supplements of any kind. If you have any questions about this disclaimer, please contact us.
Waiver, Release, and Assumption of Risk
I have volunteered to participate in a weight loss system provided to me by Sally Symonds Healthy Life Mentor (“Trainer”), which may include, but may not be limited to, resistance training and aerobic or cardiovascular exercise. In consideration of Trainer’s agreement to offer me advice and instructions, I do here now and forever release and discharge and hereby hold harmless Trainer and his respective agents, heirs, assigns, contractors, and employees from any and all claims, demands, damages, rights of action or causes of action, present or future, arising out of or connected with my participation in this or any exercise program including any injuries resulting there from.
THIS WAIVER AND RELEASE OF LIABILITY INCLUDES, WITHOUT LIMITATION, INJURIES WHICH MAY OCCUR AS A RESULT OF (1) EQUIPMENT BELONGING TO TRAINER OR TO MYSELF THAT MAY MALFUNCTION OR BREAK; (2) ANY SLIP, FALL, DROPPING OF EQUIPMENT; (3) AND/OR NEGLIGENT INSTRUCTION OR SUPERVISION.
I have been informed of, understand and am aware that any exercise program, whether or not requiring the use of exercise equipment, is a potentially hazardous activity. I also have been informed of, understand and am aware that any exercise and/or fitness activities involve a risk of injury, as well as abnormal changes in blood pressure, fainting, and a remote risk of heart attack, stroke, other serious disability or death, and that I am voluntarily participating in these activities and using equipment and machinery with full knowledge, understanding and appreciation of the dangers involved. I hereby agree to expressly assume and accept any and all risks of injury, regardless of severity, or death. I have been advised that an examination by a physician should be obtained by anyone prior to commencing a fitness and/or exercise program and/or weight loss system, or initiating a substantial change in the amount of regular physical activity performed.
If I have chosen not to obtain a physician’s consent prior to beginning this weight loss system with Trainer, I hereby agree that I am doing so solely at my own risk. In any event, I acknowledge and agree that I assume the risks associated with any and all fitness related activities and/or exercises in which I participate. I also permit Sally Symonds Healthy Life Mentor to use any photographs, videotapes, motion pictures, recordings or any other records taken while I am engaged in any activity or event sponsored, promoted or organised by Sally Symonds Healthy Life Mentor for publicity, advertising or any legitimate purposes.
I ACKNOWLEDGE THAT I HAVE THOROUGHLY READ THIS FORM IN ITS ENTIRETY AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. BY SIGNING THIS DOCUMENT, I AM WAIVING ANY RIGHT I OR MY SUCCESSORS MIGHT HAVE TO BRING A LEGAL ACTION OR ASSERT A CLAIM AGAINST TRAINER FOR YOUR NEGLIGENCE OR THAT OF YOUR EMPLOYEES, AGENTS, OR CONTRACTORS.
These terms explain the risks you are assuming by commencing this weight loss system. It is critical that you have read and understand this document completely. If you do not understand any part of this document, it is your ultimate responsibility to ask for clarification prior to ticking the box agreeing to these terms and conditions.
The testimonials on this website are from satisfied clients. Specific results can not be guaranteed and results may vary from person to person. Always remember to consult your healthcare professional before beginning any diet or fitness regime.